The Online Student Readiness Checklist provides guidelines to help students have a positive experience in the the online environment.

• Install/update the open source browser. Follow these instructions to tune-up the Mozilla Firefox browser
  
  
• Install and update an antivirus program. Moodle4Me and Casper College email will not accept files that are infected with computer viruses. If you don't have antivirus protection, download the free AVG Antivirus program. On a weekly basis, update the program to get the latest virus definitions and run a scan
  
  
• Make sure you also are running the latest version of Java (free download from http://www.java.com/en/download/index.jsp)
  
  
• If you haven't yet activated your Google student account, Login using your Casper College username/password. You will be receiving important messages from the college at this account.
  
• If you choose, you can Forward MyCC email to another account
  
• For more information, go to the DoIT Resources Page
  
  
• Install any needed Windows or Mac updates weekly

(Edited by Admin User - original submission Wednesday, 18 January 2012, 12:37 PM)

Spring 2012 start dates (unless otherwise specified)

Tuesday, January 17 - Full semester courses
Tuesday, January 24 - Telecourses
Monday, March 12 - Late starting courses

Classes will be made visible by your instructors by the first day of class. If you need help with your Casper College username and password, please contact any of the following during business hours, 8:00 AM - 5:00 PM, Monday - Friday.

• Dept. of IT Help Center - helpdesk@caspercollege.edu - 307-268-3648
  

Courses in Moodle4Me will be made available by the first day of class. If you have any questions about about your course, please contact your instructor directly.

Smarthinking provides 24/7 access to eTutors in Math, English, Biology, Accounting, Finance, Statistics, Anatomy and Physiology, etc., and paper reviews within 24 - 48 hours. Go to: http://www.smarthinking.com/services-and-subjects/sample-sessions/ for some tutoring examples.

If you are a student or faculty member who has questions, needs instructions, is having trouble, or needs assistance accessing our services, please contact the Customer Service Team in one of the following ways:

Online
Visit our Online Knowledge Base. The help you need is just a click away! Any time of the day or night, you will find a searchable database of Frequently Asked Questions and the ability to complete a submission form requesting assistance.
Phone
Call our Toll-Free Customer Service Line at 1.888.430.7429, extension 1.
Monday – Friday, 6am – 4pm Mountain Standard Time (US).
Email
Email support@smarthinking.com. When emailing our Customer Service Team, please include your full name, institution name (no acronyms), contact phone number (including area code), and as much detail has possible about your question or problem.